Frequently Asked Questions
Everything you need to know about solos® Smart Glasses and your shopping experience.
What makes solos® smart glasses different from traditional eyewear?
solos® combines high-quality fashion frames with advanced open-ear audio technology and AI voice integration. You can listen to music, take calls, and interact with smart assistants without blocking your surroundings.
Can I get my solos® glasses with a prescription?
Yes, our smart glasses are designed to be prescription-ready. You can either provide your prescription during checkout for us to fulfill, or take the frames to your local optician to have custom lenses fitted.
How long does shipping take and what are the costs?
We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days within the continental US. Free shipping is available on orders over a certain threshold as specified at checkout.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return your smart glasses in their original condition for a full refund or exchange within 30 days of delivery.
How long does the battery last on a single charge?
solos® smart glasses are engineered for all-day wear, providing up to 11 hours of music streaming or 8 hours of talk time. A full charge typically takes less than 2 hours using the included magnetic charging cable.
Are solos® smart glasses water-resistant?
Yes, our frames are IPX4 water-resistant, meaning they are protected against sweat and light rain, making them ideal for outdoor activities and daily commutes.